DZYR Support
Public support handoff for https://mydzyr.com/support
This page is the DZYR-owned support handoff. It replaces legacy mailbox exposure with current public routes for trust, privacy, account access, and child-safety concerns. If you are already inside the app, use the in-app controls first because they attach the right context to your request.
Support paths
Trust desk
Account access and deletion
If you can still sign in, handle account deletion or data export from the DZYR app. If you cannot access the account, start from the public deletion path so support can route the request correctly.
Frequently asked questions
How do I create an account?
Download DZYR from Google Play, open the app, and complete the sign-in and verification steps. Public marketing pages now point at DZYR, while the store package identifier remains stable behind the download button.
How do I delete my account?
Use the in-app delete flow if you still have access. If you do not, start with the public instructions at https://mydzyr.com/delete-account.
How do I report a user?
Use the in-app report option from the profile or conversation. If the issue is urgent and you need the public policy path, review the trust desk and child-safety pages linked above.
How do I raise a privacy request?
Use the DZYR Privacy Controls inside the app, or review the public privacy route at https://mydzyr.com/privacy.
What about emergencies?
If someone is in immediate danger, contact local emergency services first. The DZYR support path is for product-related escalation, not for replacing emergency response.